Don’t have time to read? My top pick for the all-around best Ooma alternative is Nextiva. In addition to being rated the #1 phone software in the world for businesses, Nextiva provides the best solutions for team collaboration, customer support, reliability, uptime, and cost-effectiveness.
RingCentral and Grasshopper are the top runner ups.
Already know the basics about Ooma? Skip right to the comparisons
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Here is the full list of our top picks for the best Ooma alternatives for business VoIP services.
- Nextiva — Best for multi-location & large businesses
- RingCentral —Best Ooma alternative for reliability
- Grasshopper — Best Ooma alternative for frequent mobile us
- 8×8 — Best VoIP service overall in terms of pricing
Let’s dive into the comparison.
A no-fluff comparison & review: Top Ooma alternatives for business VoIP services
Near the end of the post, we have a review of Vonage so you can choose the best “Vonage alternatives” for your business while comparing them side-by-side.
Here are the top Ooma alternatives for 2021
#1 — Ooma vs Nextiva
Best Ooma alternative for businesses with multiple offices
Having offices all over the country, or world, can be pretty difficult for small businesses. That’s why Nextiva exists – none of the other Ooma alternatives have as strong of a management platform.
Nextiva makes it real simple to keep the system up and running no matter where you are on the globe
In addition, Nextiva is constantly evolving and listening to customer feedback which makes it the ideal solution for growing businesses – or startups, I think is what those businesses call themselves.
If you ever feel like your small business decides to level up, Nextiva has the resources right on their platform.
You do have to keep an eye on the pricing tiers with Nextiva, as some of the add-ons are difficult to understand.
As such, they can quickly drive up the bill if you’re not careful.
Also keep in mind that you need to sign a long term contract to receive the best price.
The only problem with the upgrades and extra features we mentioned above is that if you don’t get a hold of your budget, the pricing tends to catch you off guard and before you know it, you’re paying for a tier you don’t really need.
Also it’d be nice to note that, to get the best deals from Nextiva, you’ll have to commit long term. So for Nextiva’s Essential plan, it’ll be $18/month as opposed to $32/month.
That’s the difference for Contract vs Month to Month. I doubt you’ll need to refund your decision, so which deal do you think looks better?
Here’s a quick comparison of reviews on this Nextiva vs Ooma alternatives (others) to give you a glimpse at how businesses view it.
What do you think? Please rant in the comment section if you don’t feel the same way.
- Features can grow as your business grows
- Reasonable starting prices
- Easy to manage multiple locations through the dashboard
- Extremely reliable
- Pricing and contract terms can be confusing
- International calls can be pricier than with other VoIPs
- Essential: $19.95 (per month per user)
- Professional: $20.95
- Enterprise: $27.95
Jump to Ooma
#2 — Ooma vs RingCentral
Best overall Ooma alternative for reliability
Being one of the top VoIP phone services (and Ooma vs Vonage alternatives), RingCentral has a knack for providing some of the top features, reliability, and pricing in the industry.
Something no other Ooma alternatives can brag about? 99.999% uptime. Imagine not having to worry about a call not going through.
RingCentral does have a huge amount of data centers all over the world to thank for it’s nearly perfect uptime.
Not only is it’s sphere of influence worldwide, RingCentral is secure everywhere you go.
So you don’t have to worry about leaking confidential information during calls or conferences (let’s hope that info really isn’t being passed on call…).
RingCentral has plenty of features that help it reach this list, including but not limited to:
- call logging
- call forwarding
- a virtual receptionist
- awesome hold music
That’s just the general info. Here are some features that RingCentral’s video conferencing excels at providing:
- HD video
- one-click join
- 24 hour long meetings
- high end meeting analytics
What’s more, RingCentral includes a high end mobile application that allows workers to makes calls, etc. (all of RingCentral’s awesome features) without even being in the office or building.
Let’s talk about user onboarding. RingCentral’s customer service is simply at the top of it’s game.
If you have any problem, whatsoever, they’ll have a representative walk you through each and every step of installation, set up, and getting the service up and running.
Even if your business is new to this “high-tech VoIP service” stuff, they’ll hold your hand – or call.
- Outstanding reliability
- Highly-rated videoconferencing capabilities
- Good customer service during installation
- Multiple features available
- Strong mobile app
- Lowest priced tier is limited to 20 users
- Essentials: $19.99 to $29.99 (per user per month)
- Standard: $24.99 to $34.99
- Premium: $34.99 to $44.99
- Ultimate: $49.99 to $59.99
Jump to Ooma
#3 — Ooma vs Grasshopper
Best Ooma alternative for mobile
We’ve talked about Nextiva being awesome for remote collaboration and RingCentral for having an epic mobile app to come along with the package, but Grasshopper packs a different punch.
If your small business is mostly remote or OOO for one reason or another, Grasshopper might just be your saving grace.
It’s primary buff is it’s mobile app which lets you operate and manage the phone system no matter where you are. In your bed, dining room, park, gym, you name it.
Grasshopper also has the capability to use your business phone number to call and send important messages so you can keep the professional spirit everywhere you go.
In addition, Grasshopper VoIP allows you have an automated attendant that gives each of your employees their own extensions so callers can have a better UX.
So no matter who calls who, someone relevant can pick up whether it’s in an office or living room.
- Perfect for small businesses with remote employees
- Excellent mobile app design and features
- Recently underwent a price drop
- Not made for larger businesses
- Add-on costs will add up quickly if you need special features
- Solopreneur: $26 to $29 (1 user per month)
- Partnership: $44 to $49 (up to 3 users per month)
- Small Team: $80 to $89 (up to 6 users per month)
Jump to Ooma
#4 — Ooma vs 8×8
Best Ooma alternative for team collaboration
8×8’s VoIP phone service is another business phone service that takes it’s rightful place as one of the top Ooma alternatives.
It’s super easy to set up and get running. So, like Ooma, if your small business is lacking a dedicated IT personnel, 8×8 VoIP might just be the perfect plan for you.
Another thing that makes 8×8 VoIP phone service stand out among the other Ooma alternatives is that it’s extremely streamlined toward effective team collaboration.
So instead of you or your boss getting tons of emails about stuff that can be solved with a quick call…your employees and coworkers can simply set up calls (audio and video options) by themselves.
Also, it’d be pretty nice to note that when a call is in progress, 8×8 offers nearly limitless integrations with tools like Microsoft Office, G Suite, Salesforce, and much, much more.
- Easy to set up and use
- Simplifies the process of keeping far-flung employees connected
- Integrates with multiple popular software suites
- Seems to change pricing tiers frequently, which can be confusing
- Design of dashboard and mobile app could be better
- Express: $12 (per month per user)
- X2: $25
- X4: $45
Just $12/month for unlimited calling, texting and video meetings. Your referrals get 30 days free.
Just $12/month for unlimited calling, texting, and video meetings. Plus, you get 30-days completely risk-free.Try 8×8
Jump to Ooma
Oom — VoIP phone company
Here’s what Ooma has to offer:
For business VoIP phone services, it’s pretty hard for any Ooma alternatives to beat Ooma itself.
With it’s name and authority in the VoIP world, it takes a bit to become worthy of being a Ooma alternative.
They’ve got a whole lot of features and packages including, but not limited to business/office phone systems, contact/conferencing solutions, mobility, automation, and a variety of other hardware.
In addition, Ooma provides integrations with other software and services like Hubspot, Salesforce, Slack, and much more.
#1 — Mobile
This pricing option is best for those who just need to make calls from home and desktop computers.
Probably not the best option for big businesses with cubicles and office computers.
- 1-4 lines — $19.99 per month per line
- 5-19 lines — $17.99 per month per line
- 20+ lines — $14.99 per month per line
#2 — Premium
Made for traditional office teams. Allows for calls from any device, including desk phones.
- 1-4 lines — $29.99 per month per line
- 5-19 lines — $27.99 per month per line
- 20+ lines — $24.99 per month per line
#3 — Advanced
Best option for businesses that need a phone service for team setups and onboarding.
- 1-4 lines — $39.99 per month per line
- 5-19 lines — $27.99 per month per line
- 20+ lines — $34.99 per month per line
VoIP phone related FAQ
What is the best alternative to Ooma?
Our top pick for the best Ooma alternative is Nextiva, the #1 rated business VoIP phone service for 2021.
Some other close picks are RingCentral and Grasshopper.
Who are Ooma’s competitors?
Ooma’s competitors include many other VoIP phone companies and phone system services including, but certainly not limited to:
Is Ooma better than Vonage?
Ooma vs Vonage has been out for a pretty long time. Let’s settle it now.
If your business needs to be flexible in areas like pricing (especially for small businesses), Ooma trumps Vonage by a long shot.
Vonage ranks over Ooma if you have a large business and need an enterprise level solution with a full suite of features.
However, I’d say that Nextiva comes out on top of Vonage (and all other VoIP phone services) when you need a solution for large multi-location businesses.
What is the best VoIP service for home?
While our VoIP service reviews are geared toward providing the best options for businesses, the same principals of pricing, feature availability, support, etc. still apply for home VoIP.
So, our top pick for home and residential VoIP would be RingCentral for its outstanding reliability.
8×8 comes in at an extremely close second due to its incredibly affordable pricing (starting at just $12/user/month and a free 30-day trial).
What are the disadvantages of using VoIP?
When VoIP came into being, week call quality was a pretty big concern with calls dropping, voices sounding mixed up, and just an overall horrid experience.
But today in 2021, bad/slow quality, experience, and speed are a thing of the past.
Using the best VoIP services like Nextiva, RingCentral, Grasshopper, 8×8, and Ooma can help you make sure it stays that way.
What is the cheapest VoIP service?
The clear winner for cheapest VoIP phone services for residential and businesses alike is 8×8.
Starting at just $12/month on top of a free 30-day trial, 8×8 Express has all the basic features you’ll ever need.
Ooma alternatives — Executive summary
So there you have it. The best Ooma alternatives for small businesses with different needs.
The top picks for small businesses overall are Nextiva, Grasshopper, and RingCentral.
If you’re a larger business and need awesome team communication, security, and speed, the above options work just fine, but Nextiva and 8×8 would be optimal.
If your employees like using their phones, opt for RingCentral or Grasshopper.
Let me know in the comments below if you’ve had an awesome record with one of these Ooma alternatives, or any other business VoIP phone services.